How to contact us?

The answer may be here

• Where is my order?

  The tracking number appears in your order once the parcel has shipped: sign in to your customer account with the email used for the order.

  My customer account

• A product arrived damaged

  Write to us within 7 days of receipt, with your order number and photos of the parcel and the product: we will resend the product or refund it.

  Write with a photo

• Returning a product

  14 days from receipt to withdraw, for any product still sealed; return costs are yours.

  All questions