Cancellation policy

Last updated: 28 September 2026.

NKOSI does not sell subscriptions, pre-orders or try-before-you-buy: each order is a one-off purchase, with no commitment and no automatic renewal. This page explains how to cancel an order, close your account or stop receiving our emails.

Cancelling an order

As long as an order has not been shipped, write to us as soon as possible at info@nkosiagro.com with your order number: we will cancel it and refund you in full. If it has already left, you can exercise your right of withdrawal within 14 days of receipt (see our Right of withdrawal page).

Closing your customer account

You do not need an account to place an order. If you have one and would like to close it, write to us at info@nkosiagro.com from the email address linked to the account: we will delete it within one month and confirm this by email. Invoices are kept for 10 years, as required by law.

Unsubscribing from our emails

Click the unsubscribe link at the bottom of any of our newsletters: you are unsubscribed immediately. You can also write to us. Emails about an order in progress (confirmation, customer service) continue until the order is closed.

Deleting a review or your data

You can edit or delete a review from your Judge.me account, or ask us to do it. For your other data, see our privacy policy.

Any questions?

Write to us at info@nkosiagro.com: we reply within two working days.